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City Services

References for City Services 

Whether you're opening a new business, renovating your façade or constructing a new building, many City departments work cooperatively to guide you through the permitting processes. 

BOS:311

311 App

The BOS:311 app is a fantastic way to connect to the city and help improve our neighborhood. You can report non-emergency issues using this mobile technology. Download it for the iPhone or Android. 

Below is a list of departments who may be of assistance:

24-Hour Mayor's Hotline:

City Council:

City Clerk:

Assessing & Taxes:

Boston Planning & Development Agency (formerly Boston Redevelopment Authority):

  • For General Information:  (617) 722-4300 

Business:

Broadband and Cable:

Cultural Affairs:

Elections Department:

Emergency Shelter Commission:

EMS:

Environment:

Fire Department:

Historic Designation & Preservation:

Housing & Residential:

Inspectional Services & Code Enforcement:

Licensing:

Police:

Public Health:

Public Works, Maintenance, Recycling, & Sanitation:

Trash and recycling is currently picked up within the Downtown Boston BID area on Mondays and Fridays.

Transportation:

Zoning: